The Woebot consumer app closed. Here is what it was, what happened and when, and what to check in whatever you try next.
The Woebot consumer app was retired on 30 June 2025, according to Woebot Health’s FAQ: new accounts cannot be created and old accounts cannot be accessed. It was a scripted, CBT-based chat app. TwentyThird is a different kind of tool, a psychodynamic AI that is not therapy, so it is a partial alternative at most.
As of 2026-10-30. Each line links the page it comes from.
HLTH reports that Woebot Health emailed users that the app would be retired on 30 June, with conversation history downloadable until then.
Source: HLTH, “Woebot Health is shutting down its app” (28 April 2025) · as of 2026-10-30
The Woebot app is retired. Woebot’s FAQ says new accounts can no longer be created and previous accounts can no longer be accessed.
Source: Woebot Health, FAQ · as of 2026-10-30
STAT reports that founder Alison Darcy attributed the closure largely to the cost and challenge of meeting the FDA’s requirements for marketing authorisation.
Source: STAT, “Why Woebot, a pioneering therapy chatbot, shut down” (2 July 2025) · as of 2026-10-30
Woebot Health’s home page links to Woebot offerings for providers and for payers. No consumer app is described.
Source: Woebot Health, home page · as of 2026-10-30
Statements are dated 2026-10-30 and come from the page linked in each row. A vendor not listed in a row means we did not use a statement from the pages linked, not that none exists. If a statement is wrong or out of date, tell us through the contact page and we will correct it.
Live as of 2026-10-30, with psychologist supervision in early access.
On this site: /safety
Its FAQ states that the Woebot app was retired on 30 June 2025, that new accounts can no longer be created and that previous accounts can no longer be accessed.
Source: Woebot Health, FAQ · as of 2026-10-30
A licensed psychologist configures Oneli, the agent a member talks to. This is in early access: psychologists are being verified, and until a member has one, the agent works on its own.
On this site: /not-an-ai-therapist
STAT describes a smartphone app with a cartoon-style bot that guided conversations based on cognitive behavioural therapy techniques, with responses that were pre-scripted rather than generated.
Source: STAT, “Why Woebot, a pioneering therapy chatbot, shut down” (2 July 2025) · as of 2026-10-30
Account data and what a member writes are stored in an EU database. AI replies are written by Google’s Gemini models through OpenRouter, outside the EU. It is not an EU-only service; the privacy page lists every processor.
On this site: /legal/privacy
HLTH reported in April 2025 that users could download their conversation history until the last day of service and that the company would anonymise all account data after 31 July.
Source: HLTH, “Woebot Health is shutting down its app” (28 April 2025) · as of 2026-10-30
Prices are in euro for TwentyThird and in the vendor’s own currency elsewhere. Spot an error? Tell us on the contact page.
The last one matters more after a closure.
Not as a consumer app. Woebot Health’s FAQ states that the Woebot app was retired on 30 June 2025, new accounts cannot be created and previous accounts cannot be accessed. Its home page, as of 2026-10-30, links to offerings for providers and payers.
Partly. Woebot was a scripted CBT chat app; TwentyThird is a psychodynamic AI for self-understanding that is not therapy. If you want scripted CBT exercises, TwentyThird is not like-for-like. If you want an agent that follows what repeats in your writing, it may fit.
STAT reported on 2 July 2025 that founder Alison Darcy attributed the shutdown largely to the cost and challenge of meeting the FDA’s requirements for marketing authorisation. That is her account as reported; Woebot Health’s own pages we read give no reason.
HLTH reported in April 2025 that users could download their conversation history until the last day of service and that Woebot Health would anonymise all account data after 31 July. We could not confirm the current position on Woebot Health’s pages.
Last checked . TwentyThird is not therapy, not an AI therapist, not a medical device and not a crisis service.
If you are in danger, contact local emergency services now — 112 anywhere in the EU. TwentyThird is not an emergency service. How safety works